FlyerTalk Forums - View Single Post - Amex Travel to buy AA economy ticket for international travel and then upgrade
Old Sep 4, 2022 | 11:00 am
  #4  
Kacee
A FlyerTalk Posting Legend
30 Countries Visited
1M
All eyes on you!
10 Years on Site
 
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 61,991
Originally Posted by kimbray
Really concern is USING Amextravel as opposed to doing all on AA.com.
I wouldn't do it.

If there's a schedule change, and that's pretty much guaranteed this far out, AMEX Travel (actually Expedia) is a complete nightmare to deal with. All outsourced agents in the Phillipines who work off a script and have no idea how to actually do anything. Add mileage upgrade confirmed into business class and I suspect you will never get the reservation properly updated following a schedule change.
Kacee is offline