5x points indicator, something curious.
Booked tickets over the phone with Singapore air.
"Pending" charge did not show 5X points indicator.
Bought upgrade later online that same day.
"Pending" charge for upgrade immediately showed 5X indicator.
Both charges posted, nothing changed.
Expected to have to bring this up to AMEX, but lo and behold 3 days later 5X appeared on the original flight charges.
Any explanation? The "details" of the flights were in both charges when they posted.
Are these manually reviewed? I'm really just curious why it would be recognized as 5X eligible after they clearly had all the info transferred from the merchant already.