Originally Posted by Starwood Lurker
My favorite thread.

They will probably see to it that the associate gets some special attention.
And, no, I don't mean death by firing squad.

Gawd, I hate doing that sort of thing (unless someone really gets under my skin).
I always feel like I'm getting someone into trouble, when most of the time, it's the supervisor's fault for not training his/her staff properly.
Anyway, as a newly minted platinum, I haven't used the concierge service yet. But this benefit sounds great! Wow, what a difference between Gold and Plat!