So, 1 month later, I received a response from DL in which they essentially claimed that flight DL684 (JFK-ATL) was cancelled and then reinstated due to ATC, it thus follows that Denied Boarding Compensation does not apply in this situation.
What would the best course of action be? Is this accurate?
I recall the DL agents at JFK and Reservations saying the flight is full and we cannot be reinstated on it.
Looking forward to your insights
NCEFlyer