Originally Posted by
1353513636
Got this in my email this morning:
Due to a modification to our flight schedule, we had to cancel your booking XXXXXX for flight AF5097, from Hanoi to Paris, scheduled for XX/XX/2022. We sincerely apologize for any inconvenience this may cause. We realize this change will negatively impact your travel plans. If your booking includes one or more connections, all the flights in your booking will be canceled.
The email offers no option but to claim a refund, but all flights are still operating and the VN flight even still has award availability. Don't I have rights under EU261 to be put on that flight? Did they realize this "Hanoi sale" was a pricing mistake and are trying to pressure everyone to cancel?
that would really be bad as I have DFW-CDG-HAN booked and already bought positioning EU-DFW-EU and BKK-JFK with SQ...ssshhhh..no email received yet.