Originally Posted by
pmadden
I inquired about this when I called to set up the service for an upcoming trip and was advised they cannot leave airport property. At most airports, there is a designated "transfer lot" outside of the secured zone but still on airport property that they'll advise whoever is picking you up to meet you at.
On another note, I have a quick question for anyone who has used the service before (it will be my first time next month). You're not expected to tip the agent who escorts you around, right? My friend who I'm traveling with insists that we should tip a couple of bucks. For the steep price they charge for the service, I would have to imagine the agent is appropriately compensated directly by Delta....
1) There are two LAX arrival options: standard and offsite. Standard option has your pre-arranged driver waiting directly in front of the terminal (or they just take you to the head house and you’re on your own. The off-site option does indeed take you off the airport property, but only to a “secure off-site location,” which is basically an underground hotel parking garage. The latter is really meant for high profile people to avoid paparazzi. It also ironically takes quite a bit longer as they have to drive all the way around the airport to get to the exit gate, which is over by T7/8. Id really only use this service if you want to impress someone or need to go somewhere right by the hotel they use.
2) I’ve tried to tip in the past, they always reject it. They seem to appreciate the thought though.