Hi,
I had Global Entry for the last 10 years. Since it was set to expire the end of the year, I had applied for renewal and got the conditional approval. On my recent return from the Dominican Republic, I did Enrollment on Arrival i@ IAD about 10 days back. I have not received an email or an update on the TTP dashboard.
Is this normal? Is there anything I can do to find out the reason for the delay? My wife did an EoA in April @ EWR. There was an email the next day to confirm that it has been approved.
Thanks