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Thread: Ways to upgrade Prem Economy Plus to Polaris
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Old Aug 31, 2022 | 5:28 pm
  #27  
jsloan
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Originally Posted by doctor
United replied and will not compensate. Any other recourse? Paid $1100 above coach for Premier Plus and $1157 to upgrade to First ( which was Polaris on that flight). I used the United refund page.

Any other contacts at United would be appreciated.
Did they give a reason?

A DOT complaint will get attention from a more senior agent: https://www.transportation.gov/airco...umer-complaint
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