Originally Posted by
xxxxx
I’ve just had an email telling me it’s been denied 5 days in advance. Very strange
It does not matter the system took your certs when you requested an upgrade. Properties do not look at it until 5 days in advance. It is when they decide whether to grant it or deny it,
Once the chat is available on the App you can inquire again thru the chat and see if they would have availability then,