Just completed a 3-night stay, here are some key points from my stay:
- I asked for the 5% Discretionary fee to be removed in advance of my stay so that I didn't have to deal with it upon check-out. They complied and check-out was hassle free.
- Breakfast for Globalists is in the Montagu restaurant just off the lobby level. This was way better than having breakfast in the often over crowded Regency Club on 8th floor
- I applied a TSU and got a suite on the 9th floor with a terrace. The room had not been remodeled but I do enjoy having the terrace in the summer months. Great view of Portman Square at tree top level
- Regency Club experience was good. On the first day however, it was extremely crowded on the family side with kids running everywhere and pretty much out of control. One boy stuck his hand in the ice bucket and then tried to put the ice bucket on his head. I went to the 'quiet' side and there was a family with kids in there as well. To the staff's credit, they came in and told the parents that no kids were allowed in the adult only lounge. They looked incredulous and acted like being on vacation meant they could take a vacation from being a good parent. They ultimately packed up and left the adult lounge. Canapes were served in the adult club lounge from 5-7 and they were very good each day. You can use the main lounge for breakfast starting at 8am if you want. They had a small selection of pastries with yogurt and juice.
- Staff : our interaction with every staff member was very positive. They did seem to be well trained and responsive. We celebrated an anniversary and we were surprised with a bottle of champagne and some snacks in our room on the first night. That was great, I thought maybe hotels had stopped doing this after Covid to contain costs.

I am biased with regards to Churchill because I have many pleasant memories from staying here over the past 10 years for work and personal travel. It wasn't as quaint and unique as the Great Scotland Yard but I really like the Regency Club experience at the Churchill at a time when many hotels have gone away from providing the club to contain costs. I look forward to returning here again on future trips to one of my favorite cities.