Originally Posted by
ncSam
I have been told twice by the web services team this morning that paper vouchers can no longer be mailed in and must be redeemed at the airport. Which line did you call to get this processed? The 1-918-832-1384 appears to be out of service.
Decided to call web services a 3rd time at 1-800-222-2377. First agent transferred me to a very helpful agent, who processed the voucher and gave me the following mailing address for the paper voucher:
American Airlines
1 Skyview Drive M.D. 8A701
Forth Worth, TX 79155