What a disaster - at least for me...

When I tried to create a TravelID I was not able to link it to my M&M number, despite the fact that I used the same email address. No option to link an existing M&M account was visible. So I deleted it.

Secondly, when I try to log on the website using my "old" M&M credentials I get numerous log on - not logged on - logged on loops with very sluggish response times.

Thirdly, I made the mistake to upgrade the LH app on my iPhone. Result: although I am logged on I can neither access my M&M account balance nor do I see any of my booked trips.

F - A - I - L !!!