Originally Posted by
Jyrsa
Did you catch what the logic behind this might have been? Or was your cancellation less than 14 days before the flight in which case I suppose eu261 would apply.
TBH I have no idea what kind of refund it might be, especially since direct HEL-BKK flights are more expensive than the flights via ARN. I thought it was a refund for the cancelled segment but not sure if that's how it works.