Hi all,

In July myself and partner flew with Wizz to Dubrovnik. Outbound the flight was delayed for a couple of hours, then as we reached Dubrovnik it was diverted to Split due to winds. The 20:50 return flight was delayed increasingly during the day, until eventually it was over three hours, then finally some time after midnight when they cancelled it altogether, as the plane we were going to fly on had been diverted to Zagreb, again, because of winds.

I've checked the METAR data, on the outbound flight the winds were 19 knots with gusts of 29, on the return they were around 16 knots with gusts of 28. I have also checked the flight records, and on those days they were the only diverted flights. In fact, on the outbound flight, two flights landed at Dubrovnik firstly whilst we were in a holding pattern, and second one after we started heading towards Split.

Wizz Air instantly rejected my initial claims on their website for compensation claiming "extraordinary circumstances" due to the weather. And for the follow up claims for reimbursement for the replacement flights (with Lufthansa via Munich), hotel and taxi journeys I had to make to a) get to Dubrovnik having been abandoned at Split at midnight and b) get home having been abandoned at Dubrovnik airport at 1am (the next Wizz flight was three days later), they were willing only to pay for the replacement flights. So I opened cases with Aviation ADR, Wizz Air have now responded again and ceded ground on the reimbursements, but still denying compensation due to the weather.

Based on the above, are Wizz Air just trying their luck hoping i give in, or will the adjudicator side with them if i reject their settlement offer (which still leaves me out of pocket), in which case would i lose what they have already offered? Any thoughts welcome and much appreciated.