Originally Posted by
work2fly
I've heard nothing on my mid to late November LAX-ARN flights.
Further to this, I got a late night reply from AY, seems they are working hard to manage all recently announced cancellations..they also confirmed that the official cancellations are done in waves so that not everyone are calling/messaging at the same time. The policy, as confirmed by others is:
-as long as MMB shows the old flight, CS won’t/cannot do anything even if the ”generic” cancellation of a route is public info
-when it disappears from MMB you can ask/get a refund, no need to wait for rerouting
-after you have a proposed rerouting in MMB can pax start to negotiate for options