Originally Posted by
yossi
Thanks. After a lot of back and forth with my travel agent, she did say it was either BT or IT (I forget which one). I have no idea what it means, really, just that it is absolutely not eligible for a UuA. Very frustrating. I assume there is nothing to be done at this point?
Did you purchase this ticket < 24 hours ago? if so, then since it is a journey to the USA, I believe that DOT's policy to require that cancellation made within 24 hours bw allowed free of charge ( as long as the flight booking is made at least 7 days before departure ) - if so cancel and rebook
What is the cancellation policy? if there is no penalty (or only a small penalty) you could always cancel and rebook using an eligible fare. Looking at the cheapest published fare for that journey, the penalty seems to be USD100 or USD200
The agency may have different penalties for its fares, but worth asking