Hi all,
I had a cancelled flight from June 29 (offering me a later flight 12 hours later!), submitted the APPR claim to AC on July 1. I ended up cancelling the flight but asked the agent to note the offered alternative was simply not acceptable to me.
Received the email July 1 confirming receipt of the APPR claim, said "30 days" - it's not been about 60. Do I have to call? (I know not to expect anything since they'll claim covid or whatever "safety").