Originally Posted by
flyerby
Just tried to call RJ’s platinum call center. The IVR asked for my membership number and pin code and then replied that this line is only for platinum members which I am. It then hung up. Anyone had a similar or different experience using the platinum call center?
I called both the Platinum line and the main call centre from skype this week and had no problems, it verified my membership number and the PIN code and the agent addressed me by name straigtaway.