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Old Aug 27, 2022 | 8:54 am
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FlyFreakquently
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Join Date: Oct 2021
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American Smashed my PC. What to do?

Flew to LA last night from BWI with a connection in JFK. When I got to my Airbnb in the city, I opened up my bag to look for something and my jaw dropped. My $600 PC tower that I brought with me was shattered. I wrapped it 3times on each side with bubble wrap, put clothes all around it, and used my heartiest suitcase. It literally looked like someone punched the bag.

My question is this: What are the steps to receiving compensation for this? Clearly, AA baggage handlers don't give a flying f--- about taking care of bags and I'm just the latest casualty resulting from their incompetence.
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