Originally Posted by
Jaenks
Got pre arrival upgrade to Park Deluxe suite without using the voucher. Fruit plate, chocolate box and hand written card in sealed envelope from Monique Dekker.
There is an ongoing experimental thing regarding bathroom amenities, probably the amenity thread will be right place to discuss about it further if anyone finds it interesting. The soap and shower gel are Pharmacopia branded, shampoo and body lotion are Le Labo Bergamote 22. Hair and body will get a different scent.
Breakfast on the weekends is until 12:00, which I do like.
TBH, I think it’s a supply issue. I noticed the different shower gel.
I saw some men in Black and Orange branded polos and jeans walking around and they greeted me each time I walk past. I thought they were friendly.
One night I called for some items from ‘Hyatt Has It’ and one of these men delivered the items so I believe they’re a contracted workforce. I actually think it’s a clever way to deal with staffing issues in the industry. My items were delivered in minutes.
I sent Monique a link to my FT review as I do on good stays post checkout and receives the most wonderful personalised emails.
PH VIE is my favourite PH in the World and every GM should learn from her example.