Award ticket question:

Are there restrictions on flying connections on an award ticket with AT (Royal Air Maroc)? I'm attempting to make an intra-Africa award ticket (FIH-CMN-RAI), and while there is availability on both legs, I cannot get them to ticket as one award. The exp agents can't manage it either. Is there a rule in place that prohibits transiting "Europe" while traveling between African, or just bad tech?

Thank you!