No J seat assignment
We’ve been booked in J (UA award) to Europe. Connecting fly is LH. Originally, Business award seats were not available on the LH leg. We were able to select (and pay the fee) for preferred economy.
We have now been upgraded to Business class on the LH leg but I cannot find a way to select seats.
(It was easy to select seats when we were in Economy.)
LH social media (Facebook messenger) says they’re unable to help and that we should call the service center.
UA agent said we would get assignments at check in or at the gate. We have a 50 minute connection in MUC. I would rather not have to deal with seat assignments at the gate during boarding.
I was hoping to avoid a long “hold” calling LH service center. We’ve flown LH many times in J on award travel and never had an issue getting seat assignments far in advance. We just logged in with our LH confirmation number and picked our seats.
Suggestions?
Thanks!