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Old Aug 25, 2022 | 12:54 pm
  #11  
canadiancow
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Originally Posted by boycruz
FB messenger? thats unique for a airline
It's actually pretty common. I've definitely contacted AC, UA, and LH through it.

I even found an old thread with LH from a few years ago.

I really prefer any kind of asynchronous communication where I can write out exactly what I want, and give them time to deal with it while I'm not sitting on hold.
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