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Old Aug 25, 2022 | 8:22 am
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kirkwoodj
30 Countries Visited
3M
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Join Date: Apr 2009
Location: Houston
Programs: UA GS 3MM & LT UC, Qantas Platinum, HA Pualani Gold, Hilton Lifetime Diamond, Bonvoy Ambassador
Posts: 9,834
New hotel management software?

Just had a stay at Hampton Inn Clear Lake/NASA (have stayed there at least 50 times), and technology wasn't working. Couldn't do e-checkin, use my phone as a key, or check out using the app. FD blamed it on new software. When I was finally sent my receipt, it looked completely different from the past. At least I finally got it! Will see if I get my points credited.
Just a heads-up, in case nothing seems to be working.
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