FlyerTalk Forums - View Single Post - Park Hyatt Sydney (Post-Reno) REVIEW - MASTER THREAD
Old Aug 24, 2022 | 6:07 pm
  #1524  
Aventine
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Originally Posted by Rumples
Emailed the PH reservations team 3-4 days ago, inquiring about using cash to upgrade the room for my two nights that i’ll be there, as I booked for 45K points each night. Looking to upgrade to Opera Deluxe - no issue paying. Haven’t heard anything back despite following up.

Then emailed about a private car service transfer from airport RT, and still nothing. I sent my confirmation number, etc.

Really not a good look. what the heck is going on over there
Email Dabinett. I’m sure he’ll want your paid cash upgrade and car transfer money. It sounds like they gutted the staff and still operating barebones. Don’t know how a premier PH can keep going like this.
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