Originally Posted by
kangarooflyer88
I got to thinking about how Air Canada handled my APPR claim. The sheer arrogance of their response that crew scheduling is not their fault, thumbing their nose at APPR designed to protect Canadians against unpunctual flights. The fact that someone flying for £10 on RyanAir or EasyJet would receive their EU 261 compensation without so much as a fight meanwhile those of us spending hundreds of times more on said flight are lucky if we get a meal and hotel voucher. I also know that the fight ahead to get what is entitled may be a long way involving the ACCC, CTA, small claims courts in Australia, Ontario and New Brunswick depending on how things go. I can completely understand why many people would simply accept the coupon handed to them as compensation. I also see, looking at this thread that there are many people in a similar situation. For whatever reason I just don't think it's right for Air Canada to be flagrantly breaking the law.
Hence, what I propose for those interested is we form a class action suit against Air Canada to get this compensation doled it. I reckon there must be thousands of people in the same situation as I and clearly it would be more economical if we all joined forces and sought remedy through a class action than to go our own way and wait weeks, months or perhaps evens years for the CTA to get back to us given the many appeals they have to look at. I'll be contacting law firms here in Australia and in Canada ( I know a couple that deal with aviation related class actions) to see if there is any interest in taking up the case. I'll try and keep people posted on the progress of this as I go along.
I stand corrected. Notwithstanding this fact, this coupon will do little use for me as I book flights on Delta or Qantas in the coming months. It will not cover the expenses incurred out of pocket by the long layover by yours truly. Only cash can do that and per APPR this is what I'm entitled to due to a cancellation entirely within Air Canada's control.
-RooFlyer88
You can try the credit card chargeback route based on not getting the product that you paid for - as a matter of fact, it would be better if most people would just start filing chargebacks as a group to overwhelm their ability to respond.
At least if my flight tomorrow ex-LAX goes haywire, I have an option to just take AC to small claims court in LA County and probably land a default judgement that I can cash in at the ticket counter with the help of the County Sheriff.