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Old Aug 23, 2022 | 1:47 am
  #95  
boekel
All eyes on you!
15 Years on Site
 
Join Date: Oct 2009
Location: ZRH
Programs: LH SEN, BA Gold, Bonvoy Plat, IHG Spire RA
Posts: 589
IC Barcelona

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
had actually two reservations weekend night voucher for King Classic followed by another three nights reservation and received King Castle View. Hotel was on my first night fully sold out the weekend before last. I was told in the upfront conversation that they'd check if a suite comes available during my stay. After the various suite categories where available throughout the stay but they didn't approach me proactively, neither did I

How are the rooms?
Around 42sqm, according to the description. I have to say all rooms at this property are very spacious and none is smaller than 42sqm.
Good selection of international channels.
Beds are on the soft side and I overheard in the lounge also a guest complaining over that due to health problems. Housekeeping confirmed that they don't have more firm mattress
Bathroom hasn't been refurbished but still in excellent condition

How is the exec. lounge?
Excellent staff in the lounge, very attentive always smiling. They make a difference
Extensive breakfast served in the lounge, much more quiet than the main restaurant
Afternoon and evening tapas are somehow limited
Extensive drink selection throughout the day. Cava is available from 6.30am until 11pm in case of emergency

Did you receive a welcome gift?
chocolate coated almonds and caramelized nuts (same as on the pictures from Nicolas

How was the minibar?
see Nicolas picture. On top of that different nuts, chocolates, crisps and some more liquor

What was good and what was bad?
GOOD
- Very attentive staff
- good location close to plaza espana and magic fountain de montjuic
- Elegant atmosphere
- Very good breakfast -

BAD (not really bad but considering to be improved
- would have expected that they approach me as promised when a suite becomes available and there were several available after the first night. However I also didn't react


Value for $ or IHG Rewards Club Points? Would you return?
when in Barcelona I'd return to the IC. At the day of check-in, only club rooms were available, which were going for 1000 EUR. Wouldn't pay that though
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