First op up in a long time on a completely full flight. J was having lots of issues, my ICE didn’t work properly (faulty touchscreen, kept jumping to search - basically unusable), lots of problems with seats too it seemed like - one gent took his mattress and tried to lie down in front of the exit door.
Crew were great trying to resolve it and the supervisor did eventually give up and say she would note on my profile. I didn’t complain as it was an OPUP and I was happy to sleep with a long drive ahead of me but EL wrote me an apology anyway & credited 20k miles
Upgrade given: Y - J
Upgrade location: Check in desk but noticed it on the app on route to DXB
Route: DXB - MAN
Flight number: EK17
Type of ticket: Flex Plus
Date of travel: 19 Aug 2022
Tier status: Gold
Tier miles to date: 127k
Skywards miles balance: 410k
Number of pax on the same PNR (Including OP): 1