I've spent three hours on the phone over two nights and trying to book flights on the website and the app. I finally had success tonight after errors and cancels... I was transferred to an interline person who was sarcastic to me telling me. I NEED TO UPDATE MY APP. WHAT ABOUT YOUR WEBSITE I countered? Then I was just sick of it all. She did successfully book my flight but added that I must have done something wrong because I had ff # listed twice. Hey lady, it's not my phone or computer. It's your IT that is sucking wind here. After I stewed a little bit I went back to their website, well, whattaya know, it let me log in with no issue. What the hell is going there? I had enough and decided to cancel and paid a little more to use Southwest for the trip with less of a layover to boot. I did that after I looked up the fact that the second leg of my flight was on jetBlue partner airline Silver. After a few minutes research on them I bailed on jetBlue and cancelled.
Get your .... together jetBlue! to partner with Silver after reading about them is a joke. I'll try you again next spring maybe and see where you're at.

This thread was started in November of last year and here you are in August the next year and still don't have it together? Whoa. That is BAD!