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Thread: Claiming compensation from AC under APPR (Air Passenger Protection Regulations)
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Old Aug 21, 2022, 5:28 pm
  #229  
zappy312
 
Join Date: Apr 2016
Posts: 615
Originally Posted by golferjoe
I printed out and sent in a $3,000 USD EU261 claim on Athens>Toronto>Atlanta with cancellation emails, hotel bills, Uber receipts, etc. as we arrived in Atlanta on Monday night instead of Friday night due to THREE "Covid 19 crew cancellations" in Toronto and Montreal. It was sent with tracking and received on August 4 in Montreal at HQ for AC. Any idea when (if) I will receive a reply?
Is there any reason you didn't submit your claim online, or use the AC Customer Relations address located in Calgary? I'd expect ~30 days or so, assuming paper submissions aren't expedited over online submissions.

Air Canada - Customer Relations
P.O. Box 64239
RPO Thorncliffe
Calgary, AB, Canada
T2K 6J7
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