Originally Posted by jman4321

We’ll I have been corresponding by both email and telephone with some of the hotels mentioned in the thread and I was quite surprised that the Ritz Paris does not respond to emails very timely and more importantly they don’t seem to think this is an issue?… What is more interesting is that they believe this to be quite appropriate. I have been waiting for a response to an email since yesterday morning. A very simple request and finally I called them and they were quite proud to tell me they have 24 hours to respond? I asked them if this was the hotel’s policy and they said yes? Like many of you, when making plans I’m quite focused and want to get what I need to confirm things, check the box that it is done and then file it away… I will not be staying at the Ritz Paris in large part because of their lack of dispatch to any of the simple requests I’ve had. Quite frustrating!