Originally Posted by
dkc192
My latest go at this has driven me crazy. Was booked on LAX-HND-LAX, which got canceled and auto rebooked onto LAX-SFO-HND (four hours earlier departure and nonstop became one-stop) and NRT-LAX (1.5 hours earlier departure and different departing airport). Those new flights did not work for my schedule, so I called to get rebooked onto LAX-NRT-LAX on different dates within the +/- 7 day window that UA's schedule change policy permits....
How many days were you trying to change, more than adjacent day or next available flight?
Originally Posted by
cfischer
I wonder if that is because of the double dipping with +/- 7 days and preserving the UG? I have not had any issues preserving upgrades when simply re-booking on a sensible connection the same day flights were originally scheduled for.
As reported in the past, preserving upgrades and significantly changing dates (on invol schedule change) is problematic. With enough tries perhaps, but more than a day shift or next available flights begins to look like a voluntary schedule change trigger by the invol