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Thread: NEVER change award flights using the app...
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Old Aug 20, 2022 | 11:27 am
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Italian_Kayaker
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Join Date: Nov 2002
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Posts: 291
NEVER change award flights using the app...
Yes, should have known better...

I had booked a roundtrip economy ticket for a total of 60,000 miles (30,000 each way).

Decided to use the app to upgrade the outbound to J for a total of 90,000 miles (60,000 outbound, 30,000 return).

Ticket re-issued. I was billed 90,000 miles. Now I have been billed an additional 60,000 miles. And obviously MP support is no use...

Moral of the story: ALWAYS just cancel your ticket yourself. Then buy the new one...
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