Originally Posted by
Never Stansted
I’m in a similar position. Made a claim on 6 June for (i) expenses when delayed overnight; (ii) compensation for a downgrade from CE to ET on the next day’s flight; and (iii) EC261 delay compensation. No response from BA beyond the original acknowledgement. I am keen for them to respond before I go to CEDR as I expect (i) and (ii) should be uncontroversial so I’d rather limit the scope of the CEDR claim (if necessary) to (iii).
Mine is a very simple (I assume) refund for downgrading us cabin, it’s just frustrating the time it’s taking and not being able to know where ‘in line’ we are for being dealt with