Originally Posted by
Geordie405
After clearing security I asked why Fast Track was closed. According to the HAL staff I spoke with it was BA's decision to no longer fund Fast Track for connecting passengers. Not sure how true that is, or whether it was HAL just deflecting blame. Either way it's a poor show.
That sounds like a porky pie (from HAL). It was indeed closed earlier this year. Fast track was open again at least on Jul 30 as I used it. And you're saying it was closed again. I can't imagine BA deciding to discontinue it, start it again, and stop it again all within a month or two. Much more likely HAL did not have the staff to man it or something else is going on (e.g. some form of IT problem).