Originally Posted by
LouieBOS
I’d have to say that 20k miles +$250 (Premium Service upgrade) for a EWR-BOS upgrade is most certainly a ripoff and UA knows that.
At a min, if you can not get a total refund (YMMV), UA should refund the Premium Transcon (has not been called PS for years) copay, as that was undelivered. The mileage is the same for the short leg or the transcon