I can't agree with you more, but the problem is that once you know that they don't bother to help, the only way to get their attention is to sue them. No one wants to get into a legal battle over $50/$100. Not to mention the time it takes.

I don't think it's right when Marriott told me "you got your points what more do you want?", and that they said they won't do anything. What more can I do? Maybe a complaint to BBB but then their statement would be they have given you the points, they owe you nothing. If you are lucky with BBB you might get your $50/$100 but I don't think the chance is that high. However it's possible to file a complaint to BBB saying that they are doing false marketing because in reality you are not given any choice. Then here's another problem - you are not paying for this as it's part of a loyalty programme which means that it's not something you paid for. It's very different if you booked a room stating a choice welcome gift as part of the room rate and they don't give it to you,
then you have a case.

They did this because 99.9999999% of the people won't bother to claim the compensation and the "choice" makes Marriott look better than other chains by making elites think they are special on arrival. They also know no one would start a law suit for $50/$100, so what's the harm (from their point of view, not mine).

I'd say drop it, if you don't like the property, don't go there. That's what I did, I will never return to that hotel and write a review how bad the stay was (it was actually really bad).