This was your error: booking a Small car and expecting an upgrade. If you had booked a Mid-size car, you'd have been much more likely to be upgraded from there. The price difference, depending on the model, can be as low as £20 more on a five-day rental already costing £350+.
I didn't "expect" an upgrade at all and a midsize was a LOT more than a £20 upcharge (and our rental overall was not £350+; we ended up paying just under £285). It would have been nice to get a Golf, but we were OK with what we ended up with.
Last edited by highlanderfil; Aug 19, 2022 at 11:21 am