Originally Posted by
kangarooflyer88
Sit on your hands?! 🤣
Joking aside, I'm in a similar boat as you having lodged my APPR claims in late June and early July. What you can do is take the case number from the email AC sent you confirming they received your claim, and head to AirCanada.com. Click on Customer support at the upper menu of the site. Once the page loads you'll see this red dot on the lower right of the screen. Click it and a chatbot will appear. Paste the case number into the chat and it'll tell you the current status. 9 times out of 10 it is still under investigation.
-RooFlyer88
Yah it just says it's still under investigation.