Originally Posted by
ohmark
If you're platinum or above, the only gift you are entitled to is an F&B amenity. In your case, the hotel apparently brought the F&B amenity to your room, instead of giving it to you at the front desk when you checked in.
And, as to choice, much to my surprise the rules say that the choice is based on the guest's status, in the sense that at Residence Inn, the property is required to give a welcome gift to Golds of points, and a welcome gift to Platinums and above of an F&B amenity.
I beg your pardon, did you definitely read the rules, or rather read them carefully?