I am trying to cancel the Qatar ticket which I used Cash+avios. The "cancel web page" says that I will be refunded the full price with no reference to avios I used. The trip ends in Sep so these tickets are changeable and cancellable, hence no penalty fees.
Then I looked up the Terms & conditions on Avios & cash page (under Privilege Club/Discover), and it says Avios used is not refundable. Here, in this forum, I see that you have to pay $25 to get back the avios. I am confused.
Any thoughts?