FlyerTalk Forums - View Single Post - Empty premium cabin seats (Business/First) even with non-empty waitlist (CPU/PlusPts)
Thread: Empty premium cabin seats (Business/First) even with non-empty waitlist (CPU/PlusPts)
View Single Post
Old Aug 18, 2022 | 11:23 am
  #77  
WineCountryUA
Moderator: United Airlines
2M
Community Builder
Active Streak: 30 Days
15 Years on Site
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,710
Originally Posted by Bsd925
Underwhelming response from United 1K Team...
What am I supposed to do with this? So United will conduct an internal review and not provide me the details nor the outcome. What terrible service. I feel even more upset. Do I have any other recourse?

Thank you
....
It is not realistic to expect details on internal investigations into personnel actions. You reported the issue and UA acknowledges there was an issue. How they handle it with their personnel is confidential.

What do you want besides an apology?
Compensation?
What kind of recourse?
WineCountryUA is offline  
Reply