FlyerTalk Forums - View Single Post - United Consolidated Compensation Thread [Archive]
Old Aug 18, 2022 | 10:02 am
  #1905  
nomad420
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Originally Posted by WineCountryUA
Row 41 is never an exit row on a 772, either 39 or 40. There is one config where there is no 40J, so 41J has extra leg space
Row 41 is a highly variable 772 row and best avoided. Sometimes E+, sometimes regular economy.

Does not seem like a compensation event but see what happens

This points out a aircraft swap reseating issue. Some want to keep the same seat location, some want an equivalent seat type. Impossible in many cases to do both.
Sent them an email and got a nice one back stating it was an unforeseen equipment swap and they threw 2500 miles at me. I'll gladly take it. Just an FT data point on this. As above I really didn't expect much if anything for this seat assignment issue. BTW, I actually got two email from Customer Care, one was sort of an automated one stating the 2500 mile credit for "inconvenience" and second more personal one explaining the issues with flight. Again, nice reply from UA they didn't just blow the whole thing off.

Last edited by nomad420; Aug 18, 2022 at 11:33 am Reason: typo
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