Originally Posted by
FTDDD
Does anyone have an email for the GM?
His name is Otto Lopez Vergara.
I had a disastrous stay here, while the property is visually stunning, I highly recommend staying away from this due to poor upkeep and bad service.
This is just so disappointing to hear. My wife and I started staying there 10-12 years ago and it was an amazing experience and have been back 5-6 times since. Our last stay in January 2020 wasn’t quite as good (the breakfast was not the same quality-wise).
But seeing people having disappointing stays in a place that was so special is sad to see.