Originally Posted by
travelinmanS
There is a big difference on the ground at LHR with the first check in and security area and the Concorde room access.
I had a great flight in first LHR SJC recently and my seat looked much more spacious than the CW seats when I took a peek back behind the curtain.
The optics look a little different if you’re Gold/GGL. Personally, I enjoy First but it’s not a massive jump in hard product over Club Suite, so it depends on your priorities. I’ve found the service anywhere from okay to great in First.