Originally Posted by
Roughneck57
When the guy quoted the name that came up it wasn't a match, it was actually the first letter of my surname and then the rest of my first name - the point being the AI/algorithm was unable to make a determination (think he said it times out) so defaults to rejecting it and requiring a physical/human check. If the chip is faulty it surely wouldn't work in Rome, Geneva, Brisbane etc. Another way of looking at it, the software is crap/risk averse :-)
Surely that’s better than being not risk averse enough?
Just a reminder, it’s not just the chip that the E-gate reads; there are a number of other checks that it does in relation to your passport before it gets to the photo. So checking that your chip is ok/faulty with an internet app is pretty pointless!!