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Thread: Complex Multi-City Points Bookings, Stopovers & Adding Segments (Aeroplan 2.0)
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Old Aug 15, 2022, 5:41 pm
  #990  
LHR/MEL/Europe FF
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Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
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edited: resolved!

Edited version of original post… a non-FFer friend of mine booked an itinerary with a stopover but was charged two separate awards.

Called back and the next agent repriced the ticket to include a stopover.

Hats off to Aeroplan. My friend said the agents couldn’t have been nicer, the second agent even waited in line to make sure the points had been refunded!
Last edited by LHR/MEL/Europe FF; Aug 15, 2022 at 6:24 pm
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