Originally Posted by
Boogywoogy
Points transfers can only be done online.
This sounds like a winner to me. They're just making sure no one hacked you and redeemed your rewards. I think adding 2-step authentication before completing transfer would help here.
Had a similar issue with my 1st Capital One transfer of 350k miles to Aeroplan. So far, no intimation of fraud in the first 12 hours - will call Capital One after 48 hours has lapsed. Hoping that I won't have to and the awards are still available when the miles finally hit my account. Before transferring to Aeroplan, my SO had requested transferring 150k miles to my card, which was instantaneous. I wonder if should have waited 24 hours after the transfer between accounts, before initiating the partner transfer!?
On a related note, I transferred 150k to Aeroplan from my AmEx account and that reflected immediately.