FlyerTalk Forums - View Single Post - Retrieving phone stuck between window and seat
Old Aug 14, 2022 | 9:05 pm
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greendx
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Join Date: Mar 2009
Location: Brooklyn, NY
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Retrieving phone stuck between window and seat

I'm currently on LH401 landing in about an hour. Sitting in F. My phone fell in the small space between the window and my seat earlier in the flight. There is a plastic lining in that gap space that would normally catch something like a phone. However, in the exact spot where my phone fell the protective plastic is jammed into the metallic grate creating a gap, so the phone fell all the way down to the floor and under the storage cabinets adjacent to the seat.

There's no way for any of the flight attendants to retrieve it, they've tried. They've already contacted ground support and I'm being told that someone will retrieve it after passengers deplane and then someone will find me at the airport and get the phone back to me. I'm told that I won't be allowed to stay on the plane while this happens.

My connecting flight departs FRA at 9am and originally I planned walking to the FCT but right now I'm less concerned about the lounge and more about getting my phone back before my flight. Besides hoping for the best outcome that this will be sorted as I'm being told by FAs does anyone have any suggestions? Any reason why I wouldn't be allowed to stay on the plane while ground staff work on retrieving my phone?


ETA: Technician came on board couple of minutes after landing took everything apart and was able to retrieve my phone ans a bunch of pens, menus, etc that fell through the same crack.

Last edited by greendx; Aug 14, 2022 at 10:42 pm
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