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Old Aug 14, 2022 | 3:29 pm
  #5  
simonsmith
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Join Date: Sep 2002
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It just made me sigh rather.
After asking to be connected to an agent the system asked me for a number of personal details that the agent asked me for again .
The list of questions just kept growing, the answers to some I had to look up of course .
There were long pauses between everything as though they were dealing with several customers at once .
This all to sort out a problem of BAs making : missing double BAH TPS
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